Privacy and Cookie Statement
of Infotheek
Privacy and Cookie Statement of Infotheek
Infotheek, a trade name of FLEX IT B.V., registered with the Dutch Chamber of Commerce under number 70449740 (hereinafter: “Infotheek”, “we” or “us”), is responsible for the processing of personal data obtained via the website infotheek.com (hereinafter: the “Website”). In this Privacy and Cookie Statement, we explain how we handle the personal data we obtain from you.
We respect the privacy of our customers and the users of our Website and ensure that the personal information you provide to us is processed in accordance with applicable data protection laws and regulations and treated confidentially.
With regard to data processing, we adhere to the standards set out in data protection legislation. This means, among other things, that:
- We clearly state for which purpose(s) we process personal data. We do so by means of this privacy statement;
- We limit the collection of personal data to only those data that are necessary for legitimate purposes;
- We first ask for your explicit consent to process your personal data in cases where your consent is required;
- We take appropriate security measures to protect your personal data and require the same from third parties that we entrust with processing personal data on our behalf;
- We respect your right, upon request, to access your personal data, to have it corrected, transferred, restricted, or deleted.
From time to time, this Privacy and Cookie Statement will be amended. We will inform you of such changes by posting an updated version of the Privacy and Cookie Statement on our Website. We recommend that you review this Privacy and Cookie Statement regularly to stay informed of any changes.
This Privacy and Cookie Statement was last updated on 23 May 2018.
Purposes of data processing
We only process data that you have provided to us yourself via the Website or that we have obtained through your use of the Website. In summary, we process the personal data you provide to us only for the following purposes:
- To personalise the Website for you and to recommend products that may be of interest to you.
- To respond to your questions, including questions about our products and/or services.
- If you respond to our marketing campaigns.
- To further develop and improve our Website.
In addition, telephone conversations with Infotheek’s customer service may be recorded for training, coaching and evaluation purposes. Recordings of such telephone conversations are secured and stored in such a way that they are not accessible to unauthorised persons.
We will not process your personal data in any way other than as described above, unless you have given us prior consent, or if this is necessary for the performance of an agreement we have entered into with you, or if we are permitted or required to do so by law.
Use of personal data
We process the following categories of personal data for the purpose(s) as described in this Privacy and Cookie Statement:
- Name and address (optional in some cases);
- Phonenumber;
- The questions you asked our employees;
- IP address;
- Cookie-ID.
Security
We take appropriate security measures to prevent misuse of and unauthorized access to personal data. In this context, we ensure that only authorized individuals have access to your data, that access to your account information is protected by a username and a strong password, and that our security measures are regularly reviewed. In addition, we use SSL certificates to ensure the secure transmission of your data and communications.
Disclosure of data to third parties
We will not sell or provide your personal data to third parties without your prior consent, or in any other cases than those necessary for processing your order. It may also be the case that we are legally entitled or obliged to share this data.
Data retention period
On our website, we offer various services for which we may ask for your consent in order to process your request (i.e. to handle your inquiry and/or process an order). Apart from your email address, you can decide which information you provide to us. The data you submit will be retained for as long as necessary to fulfil your order or as required to fully respond to and process your request.
Cookies
We use cookies on our website. A cookie is a small text file that is sent to your computer and stored by your browser when you visit a website. Cookies, for example, store information about your PC settings and selected preferences, so you do not have to re-enter this information each time and to make your next visit to our website easier. This information does not include your name, address, or other personal data. You can adjust your browser settings to prevent cookies from being stored during your visit to our website. To do so, please check your browser settings. However, if your browser refuses cookies, it may be possible that you cannot use all features of our website or that you cannot access certain parts of our website.
Functional cookies
Below you will find a list of cookies that may be placed and that are used for functional purposes, such as measuring applications and their usage:
Name |
Placed by |
Description |
| lastSearchCatU updated, shift | infotheek.com | Remembers preferences for displaying search results |
| Ref, Netwerk | infotheek.com | Verificatiecookies voor aangesloten netwerken |
| UTMA* | Google Analytics (Google Inc.) | The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to track how you use the website, to compile reports on website activity for website operators, and to provide other services related to website activity and internet usage. Google may disclose this information to third parties if it is legally required to do so, or if such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. |
| atuvc | Addthis.com | Used to measure the use of the AddThis sharing connector. |
| URLReferrer | Microsoft.com | Verification of the origin of the Microsoft Partner Syndication network |
Targeted cookies:
Below you will find a list of targeting cookies that may be placed via our website and that may be used for commercial purposes, including measuring third-party transactions such as Google AdWords and affiliates, and displaying personalized banners.
Naam |
Placed by |
Beschrijving |
| UTMC*, UTMP*, GLCID | Google Adwords (Google Inc.) | Anonymous tracking of advertisements and transactions via Google AdWords. |
| ysm_* | Yahoo.com | Anonymous tracking of advertisements and transactions via Yahoo. |
| TT2_campaign legitimatie | Tradetracker.com | Targeting cookie from the affiliate network Tradetracker.com |
| DS1 | Daisycon.com | Targeting cookie from the affiliate network Daisycon.com |
| TD_* | Tradedoubler.com | Targeting cookies from the advertising and affiliate network Tradedoubler.com |
| sonar | Doubleclick.com | Targeting cookies from the advertising and affiliate network DoubleClick.com |
| _drt_ | Doubleclick.com | Affiliate pixel for Google DoubleClick |
|
uid, udi, udc, uic, tst, dis, tag, evt |
Criteo.com | Personalized suggestions and offers for dynamic banners. |
| Serveren – sys.com | Mediamind | Anonymous tracking of a user in order to display relevant advertisements. |
| s_cc , s_sq | Omniture | Anonymous tracking of webshop transactions of HP products |
| Zopim | ||
| doubleclick.net |
Deleting cookies:
Many cookies have an expiration date. If an expiration date is set, the cookie is automatically deleted once that date has passed. You can also choose to manually delete cookies before the expiration date. Please consult your browser’s manual for instructions.
Social media:
The website contains buttons that make it possible to promote or share web pages on social media such as Facebook, Twitter, LinkedIn, YouTube, and via WhatsApp. These buttons can be used through code provided by these social networks. This code also places a cookie on the device of the website visitor.
Access and modification
To access and correct your personal data, you can contact our customer service. Our customer service team will be happy to assist you if you have any questions or comments about this privacy and cookie statement, if you would like insight into the personal data we process about you, or if you wish to exercise your rights as a data subject under current privacy legislation. You can contact:
Infotheek
Phonenumber: +31630811070 | Website: www.infotheek.com
Postal address: Zaalbergweg 9, 2314 XS Leiden
Of course, we are also happy to assist you if you have any complaints about the processing of your personal data. Under privacy legislation, you also have the right to lodge a formal complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) regarding our processing of your personal data. For this, you can contact the Autoriteit Persoonsgegevens.